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Frequently Asked Questions

Quick answers to customer questions


  • Sign up at
  • Fill up all the required information and click “Register”
  • Open your registered email’s inbox and look for the mail from FazoFx with the subject “Verify your email”.
  • Click on the link provided to verify your account. You will then be logged into your new member area/ client portal.
  • You will also receive another email with the subject “Your client portal is ready” containing your Wallet ID ready to login to your client portal.

If you forgot your password, you can reset it as below:

  • Go to
  • Click the “Forgot your password?” link just below the password field.
  • Fill in your wallet ID and email used to register the account (you can find your wallet ID in the original email we sent you when you first verified your account).
  • Click “Reset Password”.

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